Auristal focuses on providing two major categories: chandeliers and wall lamps, covering crystal and metal materials. Crystal lamps show brilliant light with exquisite cutting technology, while metal lamps rely on simple or luxurious design to meet the needs of different home decoration styles. Whether it is modern style, European classical style, or industrial style, you can find suitable items.

Our crystal lamps use Swarovski elements crystal or high-quality imitation crystal of the same quality, and pass multiple quality inspections to ensure high transparency and perfect cutting surfaces; metal lamps use high-quality metals such as brass and stainless steel, and are polished, gold-plated, chrome-plated and other processes. They are both beautiful and durable. Each product undergoes a strict quality control process to ensure quality.

We provide free shipping services. Under normal circumstances, orders will be delivered to addresses within the United States within 15-20 working days. Affected by factors such as holiday logistics peaks, weather conditions, and logistics transit, the actual transportation time may fluctuate. You can check the progress at any time through the order details page or logistics order number.

How to return the purchased lamp if you are not satisfied with it?
If you need to return the product, please contact customer service within the specified period after receiving the product. Customer service phone number: initiate a return application. The returned product must keep the original packaging and accessories intact, without damage or signs of use. We will complete the processing within 7 working days after receiving the returned product, and the refund will be returned by the original route.

We will provide detailed installation instructions for each lamp, including step-by-step illustrations and precautions; at the same time, there are also installation video tutorials on the "Help Center" page of the official website for reference. If you still have questions or need assistance, you can contact customer service at any time, and we will provide you with professional guidance. If you need door-to-door installation service, some areas can provide paid installation. Please consult customer service for details.