Shipping policy

Thank you for shopping with Auristal. The following information outlines our shipping process and delivery timelines.

Order Processing

All orders are processed within 3 business days after payment confirmation.
Once your order has been processed and prepared, it will be shipped to the address provided at checkout.

Shipping Cost & Shipping Time

Auristal offers free shipping on all orders.

Shipping time: 3–4 business day

Delivery Time

Estimated delivery time is typically 6–7 business days, depending on the destination and shipping carrier.

Please note that delivery times may vary due to factors such as customs clearance, weather conditions, or carrier delays.

Order Tracking

After your order has been shipped, you will receive a shipping confirmation email that includes a tracking number.
You can use this tracking number to monitor the delivery status of your package.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.
Auristal is not responsible for delays or delivery issues caused by incorrect address information.

Shipping Support

If you have any questions about your shipment or need assistance with tracking your order, please contact our support team. We will be happy to assist you.

Customer Service Email: info@auristal.com
Customer Service Phone: +1 (708) 934-9054